Technician using laptop in Cisco data center

Cisco Services

Cisco Professional Services

Bring together AI and human expertise to accelerate your entire technology lifecycle and drive continuous innovation. Close the gap from potential to performance.

IT transformations tailored to the AI era

Cisco Professional Services enables up to 98% automated change success, 5 times faster implementation, and access to a global team of more than 9,500 certified engineers dedicated to your goals.

Plan and design for resilience

Assess your infrastructure and design AI-ready architectures on a validated foundation that accelerates implementation.

Streamlined implementation

Increase resilience and deploy with confidence using Infrastructure as Code, digital twins, and DevOps automation.

Migrate with efficiency

Achieve seamless migration with reduced effort and risk, using expert planning and AI-driven automation templates.

Optimize for results

Run automated audits and performance assessments to surface opportunities, harden security, and tune operations to deliver results.

Stack of IDC MarketScape Worldwide Network Consulting Services 2026 Vendor Assessment reports.

Cisco named a Leader in 2026 IDC MarketScape: Network Consulting Services

See how architectural expertise and AI-powered tools like Cisco IQ enable acceleration and optimization.

Inside professional services

Cisco Resilient Infrastructure Services

We help you identify vulnerabilities, enforce structural hardening, and implement continuous, autonomous protection. See how we bring together support and professional services.

Forrester: The cost of inaction

Professional services help you close capability gaps, reduce risk, and turn potential into measurable outcomes. See what the analyst survey reveals.

IDC: Cisco Services as Code

Shifting to automated, code-driven operations can fundamentally transform how network and IT teams work. That leads to real business value.

Flexible service models

Implement outcomes-driven, specialized models that cover your entire technology lifecycle.

Subscription-based

Pursue your short- and long-term goals with flexible engagements designed to help you accelerate your time from purchase to value or to achieve broader business outcomes.

Project-based

Tackle specific, one-time objectives with capabilities ideal for complex IT transformations with a defined scope and a clear finish line.

Transform faster and smarter with DevOps

Declare your desired state, deploy with precision, and manage change with confidence.

Customer stories

Learn how our customers use professional services to transform their business.

GEODIS logo

Deep, real-time visibility

"Cisco IQ gives us the visibility, lifecycle intelligence, and security awareness we need."

Workday logo

A more secure network

"I cannot imagine going back to a life without Cisco CX."

Fiserv logo

Faster configurations

"That level of engagement that we get when we interact with Cisco, is top-notch in the industry."

Puntonet logo

Bridging the digital divide

"We have streamlined our processes to make day-to-day operations more efficient, which helps us achieve cost savings."

Resources

Forrester logo

Forrester report: Modernize IT infrastructure to maximize AI investments

Professional services help you close capability gaps, reduce risk, and turn potential into measurable outcomes. See what the Forrester survey reveals.

Cisco Professional Services

Get up to 98% automated change success, 5 times faster implementation, and access to more than 9,500 certified engineers dedicated to your goals.

Cisco Services as Code

We combine our expertise with open-source communities and your change management to improve efficiency, accuracy, and scalability.

IDC: Services as Code

Shifting to automated, code-driven operations can fundamentally transform how network and IT teams work. That leads to real business value.

Service Description

Find out what to expect from your Cisco Professional Services engagements and learn what Cisco will provide.

FAQs

Cisco Professional Services provide strategic consulting, design, and implementation expertise. We help organizations build, transform, and optimize their IT environments to meet specific business objectives.

You should engage us when undertaking major technology transitions, such as cloud migration, network modernization, or security architecture updates. Professional services are also ideal for projects where you need specialized expertise or want to accelerate deployment timelines.

Cisco Professional Services focus on the planning, design, and deployment phases to build or transform your infrastructure. Cisco Support focuses on guidance, software updates, hardware replacement, and rapid issue resolution to keep your systems running.

No, Cisco Professional Services are optional for Resilient Infrastructure Services. However, engaging professional services from Cisco or our partners helps reduce risk as the solution is implemented and increases the effectiveness in complex and evolving environments.

We use AI to provide data-driven insights, automate complex configurations, and predict potential performance issues. This helps ensure your new infrastructure is optimized for efficiency and scale from day one.

We provide access to proven methodologies and deep expertise gained from thousands of global deployments. This reduces the burden on your internal staff and minimizes the risk of costly implementation errors.

We help you get the most value out of your technology investments—and get it faster—while making your operations more efficient. Our services also focus on strengthening your security posture and helping to ensure your network supports long-term business growth.

We support the full range of Cisco technologies, including networking, security, collaboration, data center, observability, service provider, and IoT solutions. Our expertise spans both hardware and software-defined environments.

IaC is the practice of managing and provisioning IT infrastructure through machine-readable definition files rather than manual hardware configuration. Through Cisco Services as Code, we use the power of IaC to automate deployments, ensuring consistency, speed, and reliability across your network.

We conduct readiness assessments to help ensure your current infrastructure can support AI workloads. Our experts then design the necessary architecture, security frameworks, and data integration paths to successfully deploy AI solutions.

Get ready to move faster with less risk

Whether you're reimagining your network, adopting AI, or scaling securely, our experts help you move from complexity to clarity.