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Black Belt FAQs
Black Belt Academy consolidates architecture trainings and structures them by role in one place.
| Role | Track |
|---|---|
| Engineering | Presales, deployment/FE, Support/TAC, PSS/TAC |
| Sales | AMs, RMs, PSS, BDMs |
| Customer Experience (CX) | CSEP, CSM, renewals manager |
| Distribution | Marketeer, tech presales, account manager, CX specialist |
| Business Architect | Tool, engagement, method |
| New Hire | Sales New Hire Acceleration Program (SNAP) (introduction to Cisco portfolio) |
| Operations | Deal manager (GPR), software practice lead, partner admin, asset manager, CXO |
Black Belt Academy acts as the bridge that brings you to the latest Cisco solutions at no cost.
Black Belt Academy trainings are available for learners from Cisco partners and distributors. Access requires a Cisco login associated with your partner or distributor company.
Log in at Black Belt Academy on SalesConnect and browse our catalog. Start with Stage 1 Black Belt for your role.
